Refund policy

💰 60-Day Money-Back Guarantee

Try any product risk-free for 60 days. If you're not completely satisfied, we'll refund your purchase, no questions asked!

Our Return Policy

At TrueAdvantage, we stand behind the quality of our products. If you're not satisfied with your purchase for any reason, you can return it within 60 days of delivery for a full refund.

What You Can Return

  • All products are eligible for return within 60 days of delivery
  • products can be opened or unopened
  • No need to return the physical product, just contact us!
  • Multiple items? You can return some or all of them

How to Request a Return

  1. Contact Us: CONTACT HERE
  2. provide Your Order Number: Have your order number ready (found in your confirmation email)
  3. Tell Us Why: We'd love to know what didn't work so we can imve (optional)
  4. Get Your Refund: We'll cess your refund immediately, usually within 24 hours

✨ Easy Returns - Hassle-Free Refunds

We stand behind every order.
If you’re not fully satisfied, simply contact our team within the refund period and we’ll guide you through the quick return process.
To receive a refund, the product must be returned (opened or unopened) to our fulfillment center. Once we receive your return, we’ll process your refund promptly.

Refund processing

Refund Timeline

  • Aproval: Immediate (within 24 hours of your request)
  • Processing: 3-5 business days to appear in your account
  • Method: Refunded to your original payment method

What Gets Refunded

  • Full product purchase price
  • Taxes paid

Membership Cancellation

You can cancel your {{ shop.name }} membership at any time with no penalty or cancellation fee.

How to Cancel

  • Contact Us: CONTACT HERE
  • Manage your membership in your account dashboard

After cancellation, you'll still have access to your membership benefits until the end of your current billing period.

Damaged or Defective products

If your product arrives damaged or defective:

  1. Take photos of the damage
  2. Contact Us: CONTACT HERE
  3. We'll send a replacement via expedited shipping at no charge

Wrong Item Shipped

If we sent you the wrong product, we apologize! Contact us and we'll:

  • Ship the correct product immediately via expedited shipping
  • Apply a discount to your next order as our apology

Questions About Returns?

Our customer service team is here to help make returns and refunds as easy as possible. Contact us:

  • Contact Us: CONTACT HERE
  • Hours: Monday-Friday, 9 AM - 6 PM EST

💙 Our Promise

Your satisfaction is our top priority. If you're not happy, we're not happy. We'll make it right, guaranteed.

Your members account is here: https://account.gettrueadvantage.com